At LavishLuxx.com, we understand that circumstances may arise where you need to cancel your order. We have established this Cancellation Policy to provide you with clear guidelines on how to cancel your order and what to expect in such situations.
Order Cancellation Eligibility:
Orders can only be canceled if they have **not yet been shipped**. Once your order has been shipped, it becomes subject to our return and refund policy.
Cancellation Request Process:
To request an order cancellation, please **contact our customer support team** as soon as possible, providing your order number and the reason for cancellation.
Our customer support team will review your request and assist you in the cancellation process. We recommend contacting us through our designated communication channels for prompt assistance.
We kindly request that you submit your cancellation request **within 24 hours** of placing your order. This allows us to expedite the cancellation process and minimize any potential disruptions.
Refund for Canceled Orders:
If your order is eligible for cancellation and you've already made a payment, we will **refund the full amount** to the original payment method used during the purchase. Please allow **5 - 7 business days** for the refund to be processed.
Out of Stock or Unavailable Items:
In some cases, an item may become **out of stock or unavailable** after you have placed your order. If this occurs, we will promptly inform you of the situation and offer you the choice of either canceling the unavailable item or the entire order. If you choose to cancel the entire order, we will issue a full refund.
Please note that this cancellation policy is subject to change. LavishLuxx.com may, at any time and in its sole discretion, adjust the rules set forth above.
At LavishLuxx.com, we are dedicated to providing you with a seamless and professional shopping experience, including handling cancellations with efficiency and transparency. If you have any questions or require assistance regarding our cancellation policy, please do not hesitate to reach out to our customer support team. Your satisfaction is our priority.
Last updated: 9/5/2023