At LavishLuxx.com, we are dedicated to providing a smooth and transparent shopping experience for our valued customers. Please keep in mind that our estimated shipping times are approximations, meant to assist you with planning.
Please allow 1-3 business days for order processing. Once processed, you'll receive a confirmation email when your order is on its way.
- Customers within the United States and U.S. territories
- Including P.O. Boxes.
- All US Military bases, APO/FPO
- Puerto Rico, Guam, and U.S. Virgin Islands.
*Note: LavishLuxx.com does not presently offer international shipping services. Our commitment is to evaluate and expand our shipping regions while ensuring the utmost satisfaction of our customers.*
Once your order is sent out, you will receive a confirmation email with tracking information. This will allow you to keep track of your shipment and know when it will arrive.
Shipping Methods and Delivery Timeframes:
Orders typically ship within 3-5 business days after payment confirmation. We collaborate with reliable carriers such as DHL eCommerce, USPS, or ePacket, selecting the fastest available service based on your location.
While our typical delivery window spans from 5 to 15 business days, you may receive your items more promptly. All orders are accompanied by tracking numbers, empowering you to follow your package's journey. External factors such as customs or postal delays may exert influence on delivery times.
Customs Duties and Taxes:
For all international orders, customers assume responsibility for managing customs duties and taxes as stipulated by local customs authorities. LavishLuxx.com does not cover these additional charges.
Frequently Asked Questions:
Q: How long does it take to receive my order(s)?**
LavishLuxx.com operates warehouses both in the U.S. and overseas, resulting in variable delivery times:
- USA Shipping: 3 - 14 business days*
- Overseas Shipping: 5 - 25 business days*
Q: How can I track my package and know it's on its way?
Upon placing an order, you will receive an automatic confirmation email. When your order is processed and ready to leave our distribution center, another email with shipping details will be dispatched to you. Please keep in mind that the shipping confirmation email does not necessarily indicate that the carrier (USPS or DHL) has collected your package from our distribution center. Utilize the tracking features provided by the respective carrier to ascertain when your package is in transit.
Allow 24-48 hours from order placement for the status to update.
Q: My tracking info shows my package was delivered, but I haven't received it. What should I do?
While we understand the significance of your order, we provide package tracking options. If the tracking information states that your items have been delivered but you haven't received them, please conduct a comprehensive check of your immediate surroundings, including neighboring residences, in case of misdelivery. Consult with family members, cohabitants, or others who might have accepted the package on your behalf. Additionally, inquire with property managers or your apartment office if they may have accepted the delivery.
LavishLuxx.com will make every effort to assist you, but we cannot assume responsibility for packages that go missing or are stolen in transit. If you are still unable to locate your package, kindly contact the shipping carrier to address the issue and initiate a formal claim with them.
Please note that these are estimated delivery times, and actual delivery may take longer in certain circumstances, such as extreme weather conditions or unforeseen delays with our shipping partners.
We are dedicated to providing you with an exceptional shopping experience, and our Shipping Policy aims to ensure a smooth and reliable delivery of your LavishLuxx.com purchases. If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team.